Let's Get in Touch

Tell us what's brewing. We'd love to hear from you — whether it's a question, feedback, or just a chat about great tea.

A conversation about great tea begins with a genuine connection. Whether you're curious about our gourmet black tea offerings, eager to understand the difference between our CTC and loose-leaf grades, or simply want to share your own brewing experiences, we welcome every message that comes our way. Our team is built around people who genuinely love tea, and that enthusiasm shows in every reply. From questions about the perfect steep time to suggestions for new flavour profiles, we take each note seriously. After all, the finest teas are shaped by the people who drink them, and your voice helps us strive toward something better with every single batch.

Behind every cup of Assam1860 tea lies a story of heritage and craftsmanship that spans generations. Our family-owned estates, managed under the expertise of James Warren Tea, have spent years perfecting the art of producing bold, malty, full-bodied black teas that capture the very essence of Assam's terroir. When you reach out to us, you're not just contacting a brand—you're connecting with a community of growers, blenders, and tea lovers who share a common passion. We're always eager to talk about the journey from leaf to cup, the careful plucking schedules, and the sustainable practices that keep our gardens thriving year after year.

We understand that great feedback is like a fine cup of tea—best enjoyed fresh and honest. Whether you've discovered a new favourite among our masala chai blends or have thoughts on how we could improve our packaging, we want to hear it all. Our commitment to quality extends beyond the tea itself to every touchpoint of your experience, including how we listen and respond. Every testimonial, every suggestion, and every word of encouragement helps us refine our craft and grow stronger. So don't hold back—tell us what's brewing in your mind, and we'll make sure your thoughts land in the right hands.

Visitors from across India reach out to us for many reasons, and we make it our priority to respond thoughtfully to each one. Whether you're enquiring about delivery timelines to your city, curious about the ideal water temperature for a perfect brew, or interested in learning more about our Rainforest Alliance approved practices, our team is here to help. We believe that transparency builds trust, and trust is the foundation of any lasting relationship. So feel free to write to us about anything at all—from the smallest question to the grandest idea. A good conversation, much like a well-steeped cup of our gourmet black tea, is something worth savouring.